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Stop stressing over how to respond to extra client requests and start setting boundaries that work for both you and your clients!

Out of Scope Request Guide & Script

This FREE digital download is packed with everything you need to handle out-of-scope requests like a pro:

🔑 Three Proven Scripts

✨ Tips for Handling Out-of-Scope Requests

📚 Additional Resources for Your VA Journey

The Out of Scope Work Requests Guide is designed to help you be assertive yet professional, confident yet kind, and most importantly—efficient.

What’s Inside:

🔑 Three Proven Scripts

Learn exactly what to say! We’ve provided three easy-to-use scripts to help you professionally respond to clients when their requests fall outside the scope of your agreement. Whether you want to say “no” diplomatically or negotiate for additional compensation, these scripts have you covered!

✨ Tips for Handling Out-of-Scope Requests

Learn the ins and outs of how to handle these requests in a way that’s professional, clear, and won’t damage your client relationships. These tips are designed to give you confidence—so you don’t feel uncomfortable or unsure when setting boundaries.

📚 Additional Resources for Your VA Journey

As a bonus, we’re giving you extra downloads and tools to help you on your virtual assistant journey—from setting expectations with new clients to managing your workload efficiently. These resources are perfect for VA beginners who are ready to take control of their business.

Why you need this guide:

Save Time & Energy: No more scrambling to figure out how to respond when clients ask for tasks outside of the original agreement. With our ready-to-use scripts, you can reply professionally and quickly.

  1. Establish Clear Boundaries: Feel confident saying "no" when a client requests extra work—without guilt or awkwardness.

  2. Level Up Your Business: Learn how to handle out-of-scope work like an expert, paving the way for better client relationships, higher productivity, and clear expectations.

  3. Perfect for Beginners: Even if you have zero experience, this guide is written in plain language with actionable steps so you can feel empowered in your new role.

  4. Maintain Professionalism: Say goodbye to uncomfortable conversations or feeling like you're doing more than you're paid for—these scripts will help you keep it professional and respectful.

Who is this guide for?

Aspiring Virtual Assistants: Just starting out? This guide will help you navigate client requests with confidence and clarity.

Current VAs: If you’ve ever felt stuck not knowing how to address out-of-scope tasks without damaging client relationships, this guide is your go-to resource!

Freelancers: Even if you’re not a VA, these scripts and tips are perfect for freelancers of any industry dealing with boundary-pushing clients.